All systems operational

Web App

89.4% uptime
Jan 202497.5% uptime
Feb 202470.0% uptime
Mar 202499.8% uptime

API

100% uptime
Jan 2024100% uptime
Feb 2024100% uptime
Mar 2024100% uptime

Mobile App

100% uptime
Jan 2024100% uptime
Feb 2024100% uptime
Mar 2024100% uptime

Notice history

Mar 2024

No notices reported this month

Feb 2024

No notices reported this month

Jan 2024

Important service update - Facebook Messenger, Instagram and WhatsApp Cloud API connection issue
  • Resolved
    Resolved

    The connection for the new Facebook Messenger and Instagram channels is still pending for update from Meta team this issue has been escalated and the Meta Product team is looking into a fix for it.

    Please note that users may encounter connection issues during this period. We apologize for any inconvenience and greatly appreciate your patience.

  • Identified
    Identified

    (Update) Updated on 5:30 pm 2 Feb 2024 (GMT +8)

    We have received an update from Meta that the ability to connect new WhatsApp Cloud API channels with SleekFlow has been resumed.


    The connection for the new Facebook Messenger and Instagram channels is still pending for update.

  • Investigating
    Investigating

    We have been informed by Meta about a connection issue affecting the ability to connect new Facebook Messenger, Instagram, and WhatsApp Cloud API channels to SleekFlow. Our team is actively collaborating with Meta to resolve this bug and restore normal functionality as quickly as possible.

    During this time, we kindly request that users refrain from connecting new Instagram, Facebook, and WhatsApp Cloud API channels to SleekFlow. We apologize for any inconvenience caused and appreciate your understanding.

    We will provide updates on the progress and notify you as soon as the issue is resolved. Thank you for your patience and cooperation.

Jan 2024 to Mar 2024