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14 Jun 2024

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08 Jun 2024

Major disruptions on accessing templates and WhatsApp Business Account Management
  • Resolved

    Updates on Mar 27 2024 12:11 PM GMT+8

    The fix has been deployed by Meta and the major disruptions on WhatsApp since 27 Mar 10:57 AM (GMT+8) have now been resolved. Thank you for your understanding.

  • Investigating

    Started on June 8 2024 04:50 GMT+8

    We have received information from Meta that WhatsApp is currently undergoing a service disruption. This Meta issue may potentially affect access to WhatsApp Business Account (WABA), particularly the loading of approved templates on our platform.

    Meta's engineering teams are currently investigating the issue.

    We apologize for any inconvenience this may cause and appreciate your patience and understanding.

    In the meantime, if you have any questions, feel free to contact our team through our HK WhatsApp or SEA WhatsApp channel or via email (

    For more updates, you can check on Meta status page.

07 Jun 2024

06 Jun 2024

05 Jun 2024

04 Jun 2024

03 Jun 2024

02 Jun 2024

01 Jun 2024

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