SleekFlow - ⚠️ Disruption - Message Delivery – Incident details

All systems operational

SleekFlow targets 99.9% platform uptime, excluding scheduled maintenance and disruptions to third-party services.

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⚠️ Disruption - Message Delivery

ResolvedMajor outage50 minutes

Affected

Web App

Major outage from 8:56 AM to 9:23 AM, Operational from 9:23 AM to 9:47 AM

API

Major outage from 8:56 AM to 9:23 AM, Operational from 9:23 AM to 9:47 AM

Mobile App

Major outage from 8:56 AM to 9:23 AM, Operational from 9:23 AM to 9:47 AM

  • ResolvedUTC

    Updated on 7 Jul 2026 at 05:45 PM HKT.

    We can confirm the disruptions have been fully resolved.


    Thank you for your patience.

  • MonitoringUTC

    Updated on 7 Jul 2026 2026 at 05:20 PM HKT


    The team has applied mitigations, and the disruption is recovering.

    We will continue to monitor the status and provide updates as more information becomes available.

  • InvestigatingUTC

    SleekFlow is currently experiencing an issue affecting message delivery since 7 Jul 2026 at 04:30 PM HKT:

    • Message Syncing: Outgoing messages may stay in a "loading" state, and unable to send to the end user.

    • Incoming Messages: New incoming messages are currently not being received in the platform.

    Our engineering team is actively investigating this matter. We will provide a further update as soon as additional information becomes available. We sincerely apologize for any inconvenience and appreciate your patience.