SleekFlow - Notice history

All systems operational

SleekFlow targets 99.9% platform uptime, excluding scheduled maintenance and disruptions to third-party services.

Web App - Operational

99.6% uptime
Jun 2024
Jul 2024
Aug 2024

API - Operational

100% uptime
Jun 2024
Jul 2024
Aug 2024

Mobile App - Operational

99.6% uptime
Jun 2024
Jul 2024
Aug 2024

Notice history

View current status

Aug 2024

No notices reported this month

Jul 2024

Major disruptions in accessing the SleekFlow platform (Web & Mobile App) due to Microsoft's outage
ResolvedMajor outage12 hours 20 minutes
  • ResolvedUTC

    Updated on 31 Jul 2024 at 07:00 AM HKT

    The Microsoft team has deployed the fix, and the disruptions have been resolved.
    Users’ access to SleekFlow has been resumed. We appreciate your understanding.

  • MonitoringUTC

    Updated on 30 Jul 2024 at 11:00 PM HKT

    The Microsoft team has made networking configuration changes and performed failovers to alternate networking paths. Please find more details here

    Users’ access to SleekFlow, including loading, sending, and receiving messages, is resuming

    We will maintain close communication with the Microsoft team and continue to monitor the situation to ensure complete recovery.

  • InvestigatingUTC

    We have been informed by Microsoft that Azure is experiencing a service disruption, you may find more details here

    This issue from Microsoft could potentially affect some users’ access to SleekFlow, including logging in, loading, sending, and receiving messages.

    Microsoft’s team is currently investigating the issue, and we are maintaining close communication with them.

    We will provide updates as soon as we receive them from the team.

Jun 2024

Major disruptions on accessing templates and WhatsApp Business Account Management
ResolvedPartial outage17 hours 9 minutes
  • ResolvedUTC

    Updates on Mar 27 2024 12:11 PM GMT+8

    The fix has been deployed by Meta and the major disruptions on WhatsApp since 27 Mar 10:57 AM (GMT+8) have now been resolved. Thank you for your understanding.

  • InvestigatingUTC

    Started on June 8 2024 04:50 GMT+8

    We have received information from Meta that WhatsApp is currently undergoing a service disruption. This Meta issue may potentially affect access to WhatsApp Business Account (WABA), particularly the loading of approved templates on our platform.

    Meta's engineering teams are currently investigating the issue.

    We apologize for any inconvenience this may cause and appreciate your patience and understanding.

    In the meantime, if you have any questions, feel free to contact our team through our HK WhatsApp or SEA WhatsApp channel or via email (cs@sleekflow.io)

    For more updates, you can check on Meta status page.

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