SleekFlow - ⚠️ Disruption - Message Delivery Status and access to SleekFlow – Incident details

All systems operational

SleekFlow targets 99.9% platform uptime, excluding scheduled maintenance and disruptions to third-party services.

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⚠️ Disruption - Message Delivery Status and access to SleekFlow

ResolvedMajor outage4 hours 4 minutes

Affected

Web App

Major outage from 2:55 AM to 6:59 AM

API

Major outage from 2:55 AM to 6:59 AM

Mobile App

Major outage from 2:55 AM to 6:59 AM

  • ResolvedUTC

    Updated on 14 Jan 2026 at 01:49 PM HKT.

    We can confirm the disruptions have been fully resolved.


    Thank you for your patience.

  • IdentifiedUTC

    Updated on 14 Jan 2026 at 11:02 AM HKT


    The team has applied mitigations, and the disruption is recovering.

    We will continue to monitor the status and provide updates as more information becomes available.

  • InvestigatingUTC

    SleekFlow is currently experiencing an issue affecting message delivery and access since 14 Jan 2026 at 10:35 AM HKT:

    • Message Syncing: Outgoing messages may stay in a "loading" state, but are actually being sent to the end user.

    • Incoming Messages: New incoming messages are currently not being received in the platform.

    • Interface: Users may not be able to access the inbox.

    Our engineering team is actively investigating this matter. We will provide a further update as soon as additional information becomes available. We sincerely apologize for any inconvenience and appreciate your patience.