SleekFlow - Major disruptions on accessing templates and WhatsApp Business Account Management – Incident details

All systems operational

Major disruptions on accessing templates and WhatsApp Business Account Management

Resolved
Partial outage
Started about 2 years agoLasted about 17 hours

Affected

Web App

Partial outage from 7:40 AM to 12:50 AM

Mobile App

Partial outage from 7:40 AM to 12:50 AM

Updates
  • Resolved
    Resolved

    Updates on Mar 27 2024 12:11 PM GMT+8

    The fix has been deployed by Meta and the major disruptions on WhatsApp since 27 Mar 10:57 AM (GMT+8) have now been resolved. Thank you for your understanding.

  • Investigating
    Investigating

    Started on June 8 2024 04:50 GMT+8

    We have received information from Meta that WhatsApp is currently undergoing a service disruption. This Meta issue may potentially affect access to WhatsApp Business Account (WABA), particularly the loading of approved templates on our platform.

    Meta's engineering teams are currently investigating the issue.

    We apologize for any inconvenience this may cause and appreciate your patience and understanding.

    In the meantime, if you have any questions, feel free to contact our team through our HK WhatsApp or SEA WhatsApp channel or via email (cs@sleekflow.io)

    For more updates, you can check on Meta status page.